2025-10-09
Somalens ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Somalens through its website, mobile applications and related services (collectively, the "Services"). By accessing or using our Services, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
Company: When this policy mentions "Company" "we", "us" or "our" it refers to Somalens, the data controller responsible for your information.
Country: Location where Somalens operates and manages data.
Customer: refers to the company, organisation, or person that signs up to use the Somalens services.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device you use to access Somalens
IP Address: Numeric identifier assigned to your device online, sometimes indicating geographic location. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: Somalens employees or contractors processing data.
Personal Data: any information that directly, indirectly, or in connection with other information‚ including a personal identification number‚ allows for the identification or identifiability of a natural person.
Data Subject: means any person, who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural, or social identity
Service: The Somalens health assessment and diagnostic app and its features.
Website: Somalens website accessible at somalens.com
You: Any person or entity using the Somalens Services.
Somalens collects a variety of data from users when they engage with the Services in order to provide personalized and accurate health assessments. This includes personal information such as your full name, email address, phone number, and date of birth or age, which helps identify you and tailor the user experience to your specific profile.
In addition to this, Somalens collects biometric data, which encompasses physical characteristics like your height and weight, as well as more detailed genetic information such as your blood group and genotype. These data points are crucial to refining the health insights and symptom analyses that the platform generates.
Somalens also gathers lifestyle and medical information that you provide, including current health conditions, personal habits such as smoking, drinking, diet, exercise, and sleep patterns, as well as symptoms reported through health assessments. This information enables the Services to offer symptom-based insights and comprehensive health scoring.
To ensure optimal functionality and improve service performance, Somalens also collects technical data. This includes your IP address, the type of device you use to access the Services, and cookies data. Cookies help in recognizing your device, analyzing website usage, remembering your preferences, and enhancing overall Service efficiency.
We collect the information to process your data based on the following:
Any of the information we collect from you may be used in one of the following ways:
Somalens may share your personal data with carefully selected and trusted third-party service providers who assist in the operation and maintenance of the platform. These providers offer critical services such as web hosting, data storage, analytics, and customer support. All such service providers are bound by strict confidentiality agreements and data protection obligations to ensure that your information remains secure and is used strictly for the purposes necessary to deliver Somalens' Services.
Additionally, Somalens may disclose your information when required to comply with legal obligations, including responding to lawful requests from government authorities, courts, or law enforcement. This may happen to protect Somalens' legal rights or interests, to ensure the safety of the public or our users, or to prevent fraud or illegal activities. Such disclosures are carefully limited to what is necessary for the purpose and conducted in accordance with applicable privacy laws.
We may also share personal data with our corporate affiliates who operate under the same privacy and security standards as Somalens. This sharing facilitates seamless service delivery and allows us to provide integrated features across affiliated entities, ensuring consistent data protection practices everywhere your data is processed.
Because Somalens is a digital platform with a global reach, your information may be transferred internationally for processing and storage. In these cases, Somalens undertakes appropriate safeguards such as data transfer agreements and compliance with international privacy frameworks. Where required by law, we will seek your consent prior to transferring your personal data to countries that may not have the same level of data protection regulation as your home jurisdiction.
Somalens collects personal information from customers and end users through multiple channels and at various points during the use of its Services. Data is collected directly when users onboard the platform, providing necessary personal and health information to access and benefit from the AI-powered health assessments. Additionally, information is gathered as users interact with the platform's features or communicate with Somalens through customer support channels via email, chat, telephone, or other messaging systems.
Further data collection occurs as users engage with Somalens' communications, including reading emails, notifications, or other updates, as well as through their online activity related to the platform on social media or associated websites, some of which may not be publicly accessible. For compliance and verification purposes, Somalens may conduct investigations on publicly available databases to ensure adherence to legal and regulatory requirements.
Users' participation in surveys, competitions, or promotional offers made available through the Service also results in the collection of additional data, helping Somalens improve its offerings and develop new features. Moreover, information may be obtained from trusted third-party sources such as identity verification services, regulatory or enforcement agencies, and other public records, to supplement and validate the information provided by users.
By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook or other social media platforms, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the contact page will be used for the sole purpose of sending you information and updates pertaining to your request. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We keep your information only so long as we need it to provide services to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we either remove it from our systems or depersonalize it so that we can't identify you.
Somalens is committed to protecting the security of your personal information through a comprehensive range of safety measures. When you enter, submit, or access your personal data via the Somalens platform, all sensitive information is transmitted using Secure Socket Layer (SSL) technology, which encrypts the data in transit to prevent unauthorized interception. Once transmitted, your data is stored securely in our database where it is further encrypted and accessible only to authorized personnel who have been granted specific access rights. These individuals are obligated to maintain the confidentiality and integrity of your information.
Despite these rigorous safeguards, Somalens cannot guarantee absolute security. No system can be completely impervious to breaches, and we acknowledge that there remains a small risk that your information could be accessed, disclosed, altered, or destroyed due to unforeseen vulnerabilities or breaches in our physical, technical, or administrative protections.
Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. Where we transfer your data to a country for which the NDPC has not made an adequacy of protection decision, we shall first seek your consent or where it is impossible to obtain your consent, transfer the data in only the following instances:
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
You have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, and (2) change your preferences with respect to communications and other information you receive from us. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.
Under certain circumstances, you have rights under the Nigerian Data Protection Act in relation to your Personal Data.
You have the right to:
If you wish to exercise any of the rights set out above, please contact us via our DPO.
If you are an end-user and wish to update, delete, or receive any information we have about you, you may do so by contacting Somalens.
This Privacy Policy is governed by Nigerian law. You consent to the exclusive jurisdiction of the Nigerian courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.
By using Somalens or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
The right of a Data Subject to object to the processing of his data shall always be safeguarded. Accordingly, a Data Subject shall have the option to:
You may reach out to us here contactsomalens@gmail.com to object to the processing of your personal data.
This Privacy Policy applies only to this website. The website may contain links to other websites not operated or controlled by Somalens. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from this website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website, its rules, and policies. Such third parties may use their own cookies or other methods to collect information about you.
Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy.
We may display, include or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services ("Third-Party Services").
You acknowledge and agree that Somalens shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Somalens does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties terms and conditions.
Email: contactsomalens@gmail.com
Address: No.6 Isheri street, Ebute-meta Lagos
Hours of Operation: 9am – 6pm (Mon – Fri)